Check out what we're working on to help you improve your process even more
Put dates to your roadmap by creating a timeline. Create groups for teams, employees, or anything to overlap requests and get an idea of when work will be done.
We're building weekly updates for your team. These can be turned on per user for email or as a slack bot in a public channel.
Each update will include:
Automatically create a request when applying a specific tag in a Helpscout conversation. This will add the conversation to the request for finding later.
Currently you need to contact us to set up a custom domain. With this change you will be able to configure and add custom domains to your account within your roadmap settings.
Duplicate requests can be really painful to manage with your Next Please account. We're working to improve the way our autosuggest works from the search algorithm to the UI itself. We're hoping this will cut down on the amount of duplicates that are made up front.
Currently you can't use the Slack OAuth / Team log in feature unless you signed up with Slack (or write in a support ticket). We're going to add the option to connect with Slack after creating an account.
We're planning to build a direct integration with Clubhouse to help automate your process when stories and milestones are updated.
Send updates automatically to people who make a request when a status changes and/or when it is shipped.
This feature will be off by default.
Enable or disable what data is visible on an internal Request item: Date, status, category, tags, comments, people, author, etc.
We're going to make how you edit public content a whole lot easier!